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Our FAQs

Important info for your vacation

ARRIVAL & DEPARTURE: arrival: from 3 pm or upon arrangement. Departure: we ask that you check out of your apartment by 9 am so that we can get the apartment ready for the next guest . 


BED LINENS: are available during your stay and are changed weekly.


BREAKFAST ROLL DELIVERY SERVICE: our regional baker supplies us with fresh bread and pastries. Please place your order a day in advance.


BREAKFAST: we also offer a delicious, hearty breakfast in our cozy breakfast room. When making your booking, please let us know if you would like to enjoy breakfast. € 10/per person
Children up to 4 yrs. old free, 4-10 yrs. old = Euro (for ex. 4 yrs. old = 4 Euro)


LIABILITY: we accept no liability for thefts, accidents, or damages of any kind in and around our house or on guided excursions; parents are responsible for their children. 


HAND & BATH TOWELS: hand and bath towels are provided during your stay. A hand towel and a bath towel are available per person.


PETS: dogs and cats are allowed. Surcharge € 10,- per day (without food).


INTERNET / WLAN: WLAN is available for free throughout the house. You will receive the access code upon arrival. 


CHILDREN: ... are warmly welcome here. There is a children's playground nearby. So that you don't have to pack a lot for your vacation, we have accessories available for your family vacation (crib, high chair, toboggan, bobsled, snow disc). 


GARBAGE: the garbage disposal area is located on the north side of our house, and we ask that you separate garbage according to instructions. 


PARKING: we provide our guests with free parking. One covered parking spot is available per apartment.


SMOKING: our apartments are smoke-free! You are welcome to smoke on the terrace as well as the balconies. We ask that you please use the ashtrays. Thank you for your understanding!


BILL: to avoid any stress or rush on your departure day, you can pay your bill the evening before your departure. 


SKI STORAGE: our house has a separate ski storage room equipped with a ski boot or snowboard boot dryer as well as ski and snowboard racks.

Alpen-Apart

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